Through the Transportation Control Room on MyCHS, CHS Transportation customers can track orders, deliveries and terminal activity 24/7. And now, the online portal offers the ability for customers to track deliveries live. “CHS Transportation is taking the guesswork out of delivery planning for our owners and customers, allowing them to focus on growing their business,” says Patrick Hessini, vice president of CHS Transportation and Distribution.
Customers can see real-time, en route truck status, truck numbers and estimated time of arrival with the click of a button. “You can see up-to-the-minute when your order will arrive, allowing you to better serve your customers,” says Hessini.
The CHS Transportation Control Room allows customers to streamline inventory management from their computer, phone or tablet. “Using the Control Room is like having a dispatcher with you anytime you need it, which eliminates the need to spend time on the phone with drivers and dispatchers,” says Hessini.
“The Transportation Control Room through MyCHS is a phenomenal tool for order entry on-the-fly,” says Howard Reinhard from CentraSota Cooperative, who has placed orders from anywhere, including his child’s soccer game. “I’d be lost without [the Transportation Control Room].”